Contact Us

We’re excited to connect with you! Whether you have a question about our watch repair services, need advice on a complex repair, or simply want to chat about all things horology, we’re here for you.

You can reach us through this form:

Please allow up to 24 hours for a response. We pride ourselves on getting back to everyone as quickly as possible, but with the volume of inquiries we receive, this is the best estimate we can provide. Rest assured, your contact information will remain confidential and will not be shared with any third parties.

Frequently Asked Questions

How do I know if my watch is repairable? Many watches are repairable, even those that seem beyond help. Our experienced technicians can assess your watch and advise you on the best course of action for repair or restoration.
What types of watch repairs do you offer? We specialize in a wide range of watch repairs, from battery replacements and strap adjustments to more intricate work like movement servicing, cleaning, and complete overhauls.
Do you offer warranty on your repairs? Yes, all our repairs come with a 6-month limited warranty to ensure your satisfaction.
How quickly can I get my watch back after repair? We strive to complete most repairs within 5-7 business days, though this may vary depending on the complexity of the work. You’ll receive a detailed estimate and timeline before any work begins.
What is your return policy? Due to the nature of our services, returns are not typically accepted. If you have concerns about the repair process, please reach out to us directly for assistance.